
Dear Valued Customers,
Thank you for your continued support and feedback regarding the Toyan V8 Engine. At Stirlingkit, we are committed to ensuring that your experience with our products is nothing short of exceptional. We’ve heard your concerns, and we’re taking immediate action to address them. Here’s how we’re making things right:
1. Improved Assembly and Operation Guidance
We understand that some of you have encountered challenges with the assembly steps and operational instructions in the manual. To resolve this, we will:
Provide daily updates to our technical guidance documents.
Release an updated electronic version of the manual with clearer instructions and detailed visuals.Our goal is to make the assembly and operation process as smooth and straightforward as possible.
2. Free Replacement and Upgraded Parts
If you encounter any issues with the engine parts, we’ve got you covered:
We will provide free replacements for any defective or damaged parts.
In addition, we will offer free upgraded replacement parts where applicable.
All replacements will be shipped free of charge and delivered via expedited shipping to minimize any delays.
3. Exclusive Discounts for Early Customers
As a token of our appreciation for your trust and support as early adopters, we’re offering the following benefits:
Discounts on consumables: For items like spark plugs, igniters, and water cooling accessories, you’ll enjoy exclusive discounts on future purchases.
Priority access to OP upgrade parts: When we release new upgrade parts such as base kits, superchargers, and transmissions, you’ll have access to the most favorable discounts as a valued early customer.Since the design has not been announced, special offers will be announced later
4. Share Your Modifications and Win Prizes!
We’re excited to see how you’re customizing and enhancing your Toyan V8 Engines! To celebrate your creativity:
Share your Toyan V8 modification projects with us.
We’ll select the top 5 most impressive projects and reward each winner with a $200 USD gift as a thank-you for inspiring the community.
Our Promise to You
At Stirlingkit, we believe in standing by our products and our customers. Your feedback drives us to improve, and we’re dedicated to providing the best possible experience with the Toyan V8 Engine. If you have any questions or need assistance, please don’t hesitate to reach out to us at service@stirlingkit.com.
Thank you for being part of the Stirlingkit family. We’re here to support you every step of the way.
If you have any questions, please check this blog first. We will continue to update
Have a great time!
Sincerely
Stirlingkit Team
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